The following conditions apply to cancellations:
0 days (inclusive) to 15 days (inclusive) n advance, the buyer will cancel the cancellation and charge the order amount 100%.
16 days (inclusive) to 30 days (inclusive) n advance, the buyer will cancel the cancellation and charge the order amount 75%.
31 days (inclusive) to 45 days (inclusive) n advance, the buyer will cancel the cancellation and charge the order amount 50%.
46 days (inclusive) to 90 days (inclusive) n advance, the buyer will cancel the cancellation and charge the order amount 50CAD.
The following conditions apply to booking modifications:
- Increase the number of travelers in the itinerary(Depending on resource availability corresponding to the itinerary dates)
- Modify the name of a traveler participating in the itinerary.
- No changes will be made within 30 days before departure.
- You will be charged a service fee of C$50/booking/time for changes or modifications made more than or 31 days before departure.
- When modifying your booking, you may be charged for any services fees, penalties or additional costs due to resource circumstances.
- If for any reason you need to cancel or modify your booking, a bank wire fee, merchandise fee, or credit card service fee, etc. will be deducted from your refund.
- Any changes or cancellations must be made through email or fax. Verbal changes or cancellations are not accepted.
- Cancellations and refunds are processed within 1-7 business days