1. Full names of all guests are required upon booking. Air tickets, food expenses (except complimentary hotel breakfasts), service fees and optional attraction admission fees are NOT included in the tour fee. Listed prices are per seat. Children under the age of three are Free for not reserving a seat (any child and infant reserving a seat have to pay tour fees, mandatory attraction admission fees and service fees as well).
2. Guests under 18 years old MUST be accompanied by at least one adult. Pets and animals are not allowed on the vehicle.
3. The itinerary will be subject to any traffic and weather changes. Tour operators reserve the right to change routes, schedules, and itineraries if needed due to the weather, road conditions, or should the necessities arise due to unforeseen reasons.
4. Present your ID and the printed voucher/e-voucher of Ctour Holiday to the tour guide and hotel reception upon check-in.
5. Hotel check-in starts at 3 PM. All hotel rooms are non-smoke rooms and a penalty no less than USD$250 will be charged for smoking in the room.
6. Maximum two full-size beds in one room fitting up to four guests. Requests for extra beds and related expenses should be inquired and paid directly to hotel reception.
7. Service fee (minimum USD$12/person/day, USD$12/person for one-way airport transfer).
8. Flight information is required at least 3 days prior to scheduled departure date. Complimentary airport transfer service is not guaranteed in the case of any temporary changes.
9. Tour fees may be slightly increased during holidays and peak seasons including New Year’s Day, Independence Day, Labor Day, Thanksgiving and Christmas.
10. Any City Pass or tickets purchased in advance will not be accepted during the tour. All admission tickets are required to be purchased from your tour guide in cash. Attraction admission prices are subject to change without prior notice.
11. All bus tour participants (12 years old and above) need to present proof of vaccination either by card or a photocopy along with their ID in order to join the tour.
12. This tour does not accept any City Pass or your own tickets for the attraction. Passengers who take this tour need to purchase admission tickets from tour escort on the departure date. Otherwise, we will stop providing services on the day.
13. For guests riding a 7-seat vehicle (the actual vehicle type will be subject to the actual number of passengers), booster seats are required for kids under 8 years old. We provide booster rental service for $10/seat/day. Please inform your needs upon booking. Please notice that penalties may be charged due to lack of prior notice.
14. Due to the oil price soar and the cost of vehicle greatly increased, starting April 1, 2022, please be advised that all bus tours will be subject to an additional fuel surcharge of $5 per person per day, which will be paid together with the tour fees when you place the order.