1. When the Jupiter Legend Vacations air ticket promotion is applied to this itinerary, the related itinerary and air tickets will NOT be allowed to change or cancel. The tour fee and air ticket fees will NOT be refunded no matter what the circumstance is.
2. Itinerary Cancellation Policy:
Less than 7 days prior to departure date (EST) 75%
Less than 14 days but 8 days prior to departure date (EST)50%
Less than 21 days but 15 days prior to departure date (EST)25%
Less than 44 days but 22 days prior to departure date (EST)10%
Notes:
(1) Paid tour fee will NOT be refunded in the case of no-shows on the day of departure.
(2) If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.
(3) Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.
3. Itinerary Reschedule: reschedule required more than 15 days prior to departure, USD$100/person service fee will be charged (if seats are available on the chosen date); reschedule required within 14 days prior to departure will NOT be allowed.
4. In the event of weather, war, strikes and other force majeure that make it impossible to tour, Jupiter Legend will try its best to protect the safety of guests and their property. Jupiter Legend reserves the right to cancel or adjust part or all of the itinerary, and will not bear any direct or indirect responsibility caused by force majeure. The paid tour fee is non-refundable.
