It’s time for getting onboard 5-Day [VIA Rail] with breathtaking views of the tracks below as you sip on some complimentary wine or beer at sunset in [Vancouver]. This 5-day tour of the Canadian Rockies is an unforgettable adventure for those who want to explore the outdoors. After a brief orientation, you’ll visit [Banff National Park], home to over 200 glaciers, mountain peaks, and waterfalls to hike, kayak, rock climb in (or just enjoy the views). Then it’s off to [Jasper National Park], where your journey continues by train through the stunning Canadian countryside and across two massive bridges that run over huge lakes. Followed by [Moraine Lake] and [Lake Louise], two beautiful lakes surrounded by imposing mountains before you end up in [Lake Louise] (known for its own massive glacier) for some exploring.
Tour Code： RVY05
Product Code： 164295
Tour Type： Bus Tour
Duration： 5s
Start City： Vancouver End City： Calgary
Language：
Chinese,English
Feature： Urban City,City Park
- [Complimentary] Luggage tag and bottled water
- 5% GST (Goods and Services Tax)
- Transportation: Air-conditioned vehicle; ticket from Vancouver to Jasper VIA Railway Station; BC Ferry
- Transfer Service: Pick-up and Drop-off service during designated times.
- Tour Guide: Bilingual Tour Guide (English and Mandarin)
- Accommodation: Hotel listed in the itinerary, standard room
- Insurance: Traffic Accident Insurance
- Meals: Only in VIA train sleeper cars or private cabins. Meals included: 1 breakfast + 1 dinner
- VIA luggage standard: Each person is limited to 2 pieces of luggage, each piece is capped at 23KG, and the total length of three sides cannot exceed 158CM; 1 piece of hand luggage, maximum 11.5KG, 43x15x33 CM
- Driver/Tour Guide gratuity C$15/pp/day; airport pick up C$10/pp
- All catering
- Tickets/fees for optional activities mentioned in the itinerary
- Private consumption, such as but not limited to: laundry, telephone, food/drinks, shopping, paid television, etc.
- Additional costs due to force majeure such as travel delays, wars, coups, strikes, weather, aircraft machine failures, flight cancellations or schedule changes
- Travel insurance
- Hotel surcharge during Stampede season and Global Petroleum Show season.
- All add-on activity & meal options must be purchased 7 days before the tour start, and subject to availability of resources
- Fuel surcharge: C$5/person/day (pay on tour, airport transfers excluded)
Cancellation & Modification Policy
Order Cancellation
- Within 45 days before departure: No refunds.
- 46 days or more before departure: 30% of the tour fee will be charged.
Order Modifications
- Applies to changes in the number of travelers or name modifications (subject to availability).
- Within 45 days before departure: No modifications allowed.
- 46 days or more before departure: CAD 50 service fee per change per order.
Additional Terms
- Modifications may incur additional costs based on availability.
- Any cancellation or modification will be subject to bank transfer or credit card processing fees, deducted from the refund.
- All changes and cancellations must be requested in writing via email or fax.
- Refunds are processed within 1–7 business days.
Travel Notice：
1.If your itinerary includes airport pick-up and drop-off service, please provide accurate flight information and arrive at the designated pick-up location in advance. If the pick-up or designated pick-up location is mistaken due to inaccurate information you have provided, Westar Travel reserves the right to provide second transfer services with an additional charge; according to the paid private car airport pick up service fee) or coordinate the next available pickup according to the availability. Kindly note that only one pick up service will be provided for each booking.
2.According to different hotel operation requirements, you may be required to provide credit card information as a deposit during your stay for miscellaneous expenses and incidental guarantees (such as telephone expense, laundry, catering).
3. Before your trip, if you need any assistance, you are welcome to call our customer service: North America toll free No.: 1-855-201-8525
4. All activities and meals must be booked in advance. Please understand that no additional bookings will be provided during the tour.
5. During the tour, please arrive at the pick-up location at the time scheduled by the tour guide. Do not be late to avoid delaying other tourists’ itinerary. If you are late or miss the transportation we have provided, you are responsible (at your own expense) to meet the group at the next designated meeting location.
6.During your trip, the tour guide may pick-up or drop-off travelers accommodated at different hotels. The tour guide will make reasonable arrangements according to the presented situation. Please cooperate and understand, thank you.
7. During your trip, there may be different vehicles and tour guides serving you.
8.If for any reason you need to leave our group during the trip, you must fill out a “Letter of Liability Release”; no exceptions.
9. Guests under 16 years old, must be accompanied by an adult (Age 18 or above).
10. In the event of traffic, weather, or other circumstances not under our company’s control, or if you are unable to participate in activities included in the itinerary due to personal reasons, no refunds will be given.
11. If you have special needs (such as but not limited to: bed type, vegetarian options, high-chairs, etc.) please inform us at least 7 days before your trip. We will do our best to accommodate you, but there is no guarantee
1. In the Rockies, there can be large temperature differences between morning and evening. The average daytime temperature in summer is 25 °C, and the average night temperature is 15-18 ° C. Please prepare clothes appropriately.
2. In the Rockies, there’s ample sunshine and usually high levels of Ultraviolet rays (UV rays) that may cause sunburn, so proper sun protection will be needed. The region has a dry climate and body lotion is one of the must-haves when traveling.
3. When encountering wild animals, feeding is prohibited; In the case of large animals, do not leave the vehicle and approach.
4. Smoking is strictly prohibited in hotel rooms and throughout the hotel. Violation of the rules will result in a fine of $300 CAD or more.
5. Within the national parks, please note smoking is permitted in certain areas only. Please follow the rules and do not litter cigarette butts. Please make sure that they’re fully out in case of a fire hazard.
6. Please note that hotels in the Rocky Mountains area are mostly 3-4 story wooden structures. Some hotels do not have elevators.
7. For environmental protection, Rocky Mountains area hotels are not provided with toothpaste, toothbrush, slippers, comb; Only shower gel, shampoo, conditioner and soap are provided.
8. Most hotel rooms are not equipped with kettles. If you need hot water for drinking, please ask the hotel’s front desk for assistance. If no kettle can be provided, please use the coffee machine properly as instructed.
9. There is no “hot (boiling)” drinking water at the attractions, if necessary, please prepare it yourself before departure.
10. Canadian voltage power is 110V, and the electrical socket is a three-pin plug: the upper one is round, and the lower two are flat and parallel.
11. Don't forget to bring your camera and enjoy your journey!
Booking notice：
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1. In the event of an accident or force majeure, including but not limited to: VIA Rail Dispatch, temporary closure of airports or stations, temporary cancellation of transportation companies, weather, transportation control, etc., that cause cancellation or postponement of flights and trains, we will do our best to assist you with a solution.
- If the train is delayed for more than 5 hours, you may choose to wait for the train or cancel this section of the itinerary.
- If you choose to cancel this section of the itinerary, our office will follow up with you for a refund for the corresponding cost of the train ticket and provide you with free accommodation at the Vancouver Travelodge (or similar) that night. The cost of flight modifications or other modes of transportation are at the travelers’ cost.
2. This product is packaged with VIA Rail Canada products. For information about the train and refund policies, please refer to a final confirmation from the Canadian VIA National Railway operator.
3. It is strongly recommended that you purchase relevant travel insurance in advance.
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1. This product is a local bus tour. All foreign travelers are responsible to have ready and to bring a valid visa. Confirm and process eTA in advance according to your passport type. For details, please click the link: http://www.cic.gc.ca/english/visit/eta.asp (Electronic Travel Permit [Mandarin] for reference only：https://www.youtube.com/watch?v=O4iyyMVFvfM）
2.Please provide accurate and complete information (Name, gender, adult / child, copy of passport and contact information) when booking a tour to avoid errors that would affect your travel. If you cause a delay or cause losses due to missing or inaccurate information, you will be held responsible.
3.If you have not received a “Tour Confirmation” 7 days before your trip, please contact our office.
4.To ensure a smooth and complete trip, we strongly recommend that you order activity tickets and meal packages, at the time of booking a tour. No additional changes or modifications will be provided within 7 days before or during the tour.
5.This product is a local bus tour. Under the premise that the promised service and standards remain unchanged, your itinerary may take place alongside another traveler’s itinerary to form a group tour. Depending on arrival and departure dates, travelers’ itinerary sequence may differ.
6.Hotel Class: North American Hotels do not have an official hotel star rating standard. The hotels involved on the trip are local brand hotels.
7.If the product ordered includes a train itinerary, we suggest that guests do not arrange connecting transportation (including trains, cruise ships, flights, etc.) on the same day as arrival at the end of a trip.
8.The North American Hotel Standard Room is equipped with one large bed or two standard beds. If you have a specific request for bed types, please inform us at the time of booking and we will do our best to accommodate you.
9.Product components such as: tour vehicles, hotels, restaurants, attraction facilities, etc. may have different standards (ratings, classes, quality) in different regions of the world; please understand. Our bilingual tour guides will use Mandarin and/or English to serve you.
10.Tour vehicles: Vehicles are arranged according to the number of people in a group. In a group up to 24 passengers, the driver will also be the tour guide. In a group of more than 24 passengers, an individual driver/tour guide will be provided.
11.Westar Travel acts only as a Tour Operator for the owners and contractors providing transportation, accommodation or other services and is not responsible or liable for any loss, damage or injury, delay or accident due to an act of default of any company engaged in providing service included in these packages.
12.In case of force majeure including but not limited to weather, traffic accidents, etc. our company has the right to modify or cancel the itinerary.
13.It is strongly recommended that you purchase travel insurance for your personal benefit.
14.Westar Travel is not responsible for any transportation cancellations or delays, climate change, or any other travel safety issues within the trip that are caused by circumstances not under our company’s control.
