1. Itinerary Cancellation Policy:
Prior to departure Penalty charge (% of total tour fee)
Less than 7 days prior to departure date (EST) 100%
Less than 14 days but 8 days prior to departure date (EST)75%
Less than 34 days but 15 days prior to departure date (EST)50%
35 days prior to departure date (EST)0
Notes:
(1) Paid tour fees will NOT be refunded in the case of no-shows on the day of departure.
(2) If a guest quits during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.
(3) Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.
2. In the event of weather, war, strikes and other force majeure that make it impossible to tour, Jupiter Legend will try its best to protect the safety of guests and their property. Jupiter Legend reserves the right to cancel or adjust part or all of the itinerary, and will not bear any direct or indirect responsibility caused by force majeure. The paid tour fee is non-refundable.
3. You can add "Book with confidence" insurance at $300 per traveler to your booking together. This will help you to enjoy peace of mind when booking your trip with "Book with confidence" insurance. This will allow you to adjust your departure date or receive a full refund 15 days before the departure. Even within 8 to 14 days before the departure, you can still reschedule the trip without a penalty.