Registration instructions:

• The pick-up location for this trip defaults to the drop-off location. If you wish to get off at another location, please inform us in advance and we will help you confirm whether it is feasible.
• You are not allowed to bring your own tickets to attractions in this itinerary. For self-paid items, please consult the tour guide directly on the tour group to purchase. Tickets to attractions must be paid in cash.
• Bus Arrangement: Usually tourists within the same reservation will be arranged on the same bus. If you and your relatives and friends have made different reservations but want to take the same car to join the group, please contact us 5 working days before departure to confirm.

Product instructions:

1. For hotel extensions, please contact us for a quote.
2. The order and content of the itinerary will be adjusted according to specific circumstances. Please refer to the tour guide's arrangement on the day of joining the group.
3. Please arrive at the pick-up location in advance to wait for the bus. The boarding and alighting times are reference times. If the vehicle is delayed due to special circumstances (such as weather, road construction, strikes, mountain closures, special conditions of tourist buses), please understand.
4. North American hotel rooms can accommodate up to 4 people, and the rooms generally do not have extra beds. If a group member requests an extra bed, a surcharge will be charged and will depend on the specific situation of the hotel. Room types in North American hotels are divided into: single room/double room type with a large bed (1-Queen Bed/1-King Bed); triple room type with a large bed + 1 sofa bed or folding bed; quadruple room type with Two queen beds.
5. Towels, shampoo, soap, etc. are provided in the hotel room bathroom. Most hotels do not provide toothpaste, toothbrushes, slippers, etc., so guests are asked to bring their own.
6. Please note that minibar food and beverages in hotel rooms are subject to guest payment.
7. Long-distance calls made in the room will be credited to the account by the computer, and the front desk will notify the guest to pay the fee when checking out (the guest will pay for it).
8. Hotels generally have pay TV and free TV. Before using, please ask the waiter or tour guide about the charging standards, operating methods and precautions to avoid unnecessary losses.
9. In order to protect the safety and rights of passengers due to weather, road conditions or other force majeure factors, the company reserves the right to adjust itineraries and hotels.
10. Please note that the tour price may be adjusted during Christmas, New Year, National Day, Labor Day, Memorial Day, Thanksgiving or other long weekend holidays.
11. The order of the itinerary may be adjusted depending on the departure date. Please contact us 1 to 2 days in advance to confirm the final itinerary. The final itinerary sequence is subject to the itinerary confirmation form of Tianma Travel.
12. Groups need to do activities together. If you want to leave the group during the trip, you must obtain the permission of the tour guide to avoid accidents.
13. In the event of special circumstances (weather, road construction, strikes, mountain closures, special conditions of tourist buses), in order to protect the rights and interests of passengers, the company reserves the final right to adjust or cancel the itinerary.
14. Guests need to prepare their own passports and visas required for travel.
15. Guests need to prepare their own passports and visas required for travel.

Itinerary instructions:

1. In order to protect the safety and rights of passengers due to weather, road conditions or other force majeure factors, the company reserves the right to adjust itineraries and hotels.
2. Please note that the tour fee may be adjusted appropriately during Christmas, New Year, National Day, Labor Day, Memorial Day, Thanksgiving or other long weekend holidays.
3. The order of the itinerary may be adjusted based on departure date. Please contact us 1 to 2 days in advance to confirm the final itinerary. The final itinerary sequence is subject to the itinerary confirmation form of Tianma Travel.
4. Groups need to do activities together. If you need to leave the group during the trip, you must obtain the consent of the tour guide to avoid accidents.
5. In the event of special circumstances (such as weather, road construction, strikes, mountain closures, special conditions of tourist buses), in order to protect the rights and interests of passengers, the company reserves the final right to adjust or cancel the itinerary.
6. Guests need to prepare their own passports and visas for travel.
7. Group members need to select a pick-up location when registering. If they need to change, please notify the head office 72 hours (working days) before departure to confirm the change location. Our company is not responsible for any delays due to changes. No changes will be accepted within 72 hours. (During long weekends, you need to notify the head office 5 working days in advance to confirm the change of location).

Late or absent:

• If a group member is late or absent on the day of departure, regardless of any reason, the group cannot refund it, nor can it be changed to another date or transferred to another person; if the guest is temporarily absent on the day of the tour without notifying it in advance, the company has the right to recover compensation from the absent guest. fine. During the entire tour, if a group member fails to follow the tour leader's instructions and arrive at the meeting point on time, the group member shall be responsible for any additional expenses or losses incurred. If a group member leaves the group on their own during the tour, it is a personal act. The company will not make any refunds, and the company will not be responsible for any consequences after leaving the group. If the group members do not show up to join the group at the agreed departure time and location, the company cannot guarantee their travel rights.
• During the peak season, due to the tight supply of hotel rooms, we may change you to a hotel of the same level. Thank you for your understanding and support!